Requests for refunds must be made in writing to Jeni Ryan ( Registration fees may be refunded, less 10% administration charge, up to Friday 14 October 2016.

No registration fees will be refunded after that date. All approved refunds will be issued after the conference has taken place


In the event that a delegate cannot attend, their registration may be transferred to an alternative delegate.

The change of name for the registered place should be notified to Jeni Ryan ( giving as much notice as possible. There is no charge to transfer registration to another delegate.